ADVISORY SERVICES

Business Transformation

Successful business-driven transformations with maximum execution power

True Transformation

For two decades, Cordial has helped state agencies, networks, and both national and international companies to successfully identify, plan, and navigate their transformation journeys. As our customer, you gain access to senior advisors with years of practical experience in transformations. You stay in the driver’s seat, with your unique needs determining the role we play in helping you achieve your vision. You get a catalyst, supporter, sounding board, or second opinion – anything that takes you and your organisation to the next level in your transformation. No matter what, we work to deliver true transformation, acting as your partner to ensure effective growth in every area that’s impacted by the need for change.

Our services

What does your organisation need to develop? Within the area of business transformation, you can get insights and advice on several aspects of growth and evolution. No need to define all your needs and solutions beforehand. Contact us to talk more about how Cordial can help!

Customer centricity

With Cordial, the customer is always at the centre. Therefore, it’s a natural part of any customer’s transformation process that you, in turn, put the focus on your own customers. This approach requires considering the full context of customer insight, customer promise, and customer experience. That means working with a typical customer journey and allowing the resulting insights to shape what’s delivered and when. Before major customer-centric deliveries, we ensure the purpose, scope, quality, and relevance by building a “commercial launch readiness” framework for each of your customer segments and channels.

Business Architecture

A well-identified business architecture makes for sharper awareness at every level of the company. Not only does business architecture act as a supporting factor for the company as a whole, but also as a foundation for any projects that involve company growth and change. Cordial works with business architecture from a variety of angles, including strategy, transformation, organisation, development, and implementation. The ultimate aim is a durable business architecture that transcends individual events and transformations over time.

The need for accelerated growth is no surprise. Agile methodology and solid architecture are the backbone of sustainable business and operational development. Cordial helps you build your business development to deliver the right value even faster, regardless of development philosophy.

Ensuring execution

Carrying out a successful transformation poses a challenge for many companies. Cordial’s philosophy is all about strengthening your power to implement change so that you can build up your own capacity to deliver. Years of experience have taught us what it takes to forge and maintain execution power. Using our Traction methodology and framework, you collaborate with our experts to design and create the ideal conditions for secure and reliable delivery. Depending on your unique circumstances and existing management structures, you also get support with adapting or fortifying your capacities in business development. That’s included as part of BTCe services, aimed at producing continuous and transparent business development stretching from “need” to “impact”.

Business Process

Over the last thirty years, the business process has been one of the most critical starting points for change. And for the last twenty, Cordial has continuously worked in this area to meet a broad range of customer needs. As a customer, you get a knowledgeable partner to help you identify, design, optimise, implement, model, and re-engineer your business processes to meet your needs. Those competencies are a must for streamlining a company’s capabilities as well as creating prerequisites for advancements like automation and robotisation. Working with us, you have the tools, methods, and experience you need to take the next steps towards your company’s singular vision for success.

Some of the specific areas of focus where you can receive support:

Process centre of excellence
Business process design and implementation
Business process analysis and heatmap

Business Transformation Center

A structured way of working creates better conditions for decisions with well-grounded prioritisation, portfolio management, follow-up, and transparency. By continuously evaluating both strategic needs and needs for future change against the determined portfolio and capacity for change, Cordial provides you with enhanced understanding and decision-making power to ensure that your desired transformation or development is truly carried out.

Let’s talk!

Martin Nilsson Diehl

Senior Advisor, Business Transformation
Phone: 08 723 87 00
martin.nilsson.diehl@cordial.se